Shipping policy

We ship once a week, shipping day is Tuesday.

(1) The seller delivers exclusively in Germany, the European Union and Switzerland and the United Kingdom. 

(2) When paying by Sofortüberweisung/Klarna/Credit Card/ Paypal, the delivery period begins one week after the payment instruction has been made.

(3) For deliveries within Germany we charge shipping costs of € 7.77 per shipment up to 2 kg weight. For deliveries to the European Union we charge shipping costs of € 17,77 per shipment up to 2 kg weight and € 21,11 per shipment up to 5 kg weight. For deliveries to Switzerland and the United Kingdom we charge shipping costs of € 31,11 per shipment up to 5 kg weight. We deliver only by mail order. A self-collection of the goods is not possible.

When shipping to non-EU countries, additional taxes, duties and fees may apply, which are not charged to us, but are to be paid directly by the recipient. The buyer must make his own inquiries about any taxes, duties and fees that may be incurred in this regard.

(4) Deliveries of an order value over € 111.00 are free of charge in Germany. 

(5) Items damaged by the post office as well as obvious defects will be replaced without complaint and without any costs on the part of the supplier. The customer has the option to demand the money back and return the goods. In this case, the shipping costs are paid by the provider. If goods are delivered with obvious transport damage, such defects must be claimed immediately to the deliverer; the customer is also required to report this immediately to the provider.